Current Issues in Web Usability

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Jakob Nielsen's Newsletters on Web Usability

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Usability 101
Top ten mistakes of Web design
When to Use Which User Experience Research Methods
About Us Information on Websites
Store Finders and Locators
Site Map Usability
10 Best Application UIs of 2008
Nielsen Norman Group: The First Decade
Weekly User Testing
Enterprise Portals Are Popping
Reduce Bounce Rates
Extreme Usability
Writing Style for Print vs. Web
OK%26ndash;Cancel or Cancel%26ndash;OK?
Link List Color on Intranets
How Little Do Users Read?
Right-Justified Navigation Menus Impede Scannability
25 Years in Usability
Four Bad Designs
Middle-Aged Users' Declining Web Performance
Bridging the Designer%26ndash;User Gap
Company Name First in Microcontent?
Top-10 Application-Design Mistakes
User Skills Improving, But Only Slightly
Usability ROI Declining
10 Best Intranets of 2008
Web 2.0
Intranet Information Architecture (IA)
Long vs. Short Articles as Content Strategy
High-Cost Usability
Generic Commands
Passive Voice Is Redeemed For Web Headings
Multiple-User Simultaneous Testing
Intranet Usability Shows Huge Advances
Blah-Blah Text
Tabs, Used Right
Fancy Formatting, Fancy Words
Banner Blindness
Feature Richness and User Engagement
Defeated By a Dialog Box
Write Articles, Not Blog Postings
Should Designers and Developers Do Usability?
Change vs. Stability in Web Usability Guidelines
Myth of the Genius Designer
Command Links
Location is Irrelevant for Usability Studies
Show Numbers as Numerals
Breadcrumb Navigation Increasingly Useful
Does User Annoyance Matter?
10 High-Profit Redesign Priorities
Life-Long Computer Skills
Do Government Agencies and Non-Profits Get ROI From Usability?
Wishlists, Gift Certificates, and Gift Giving
10 Best Intranets of 2007
Fast, Cheap, and Good Usability Methods
Usability in the Movies
Progressive Disclosure
Digital Divide
100 Million Websites
Productivity and Screen Size
Participation Inequality: Encouraging More Users to Contribute
6 Ways to Fix a Confused Information Architecture
User Testing is Not Entertainment
Use Old Words When Writing for Findability
Data Visualization of Web Stats
Screen Resolution and Page Layout
Traffic Log Patterns
Quantitative Studies: How Many Users to Test?
Email Newsletters: Surviving Inbox Congestion
B2B Usability
Variability in User Performance
Salary Trends for Usability Professionals
Corporate Usability Maturity: Stages 5-8
Corporate Usability Maturity: Stages 1-4
F-Shaped Pattern For Reading Web Content
Show Prices for Common Scenarios
Hyped Web Stories Are Irrelevant
Growing a Business Website: Fix the Basics First
Outliers and Luck in User Performance
Avoid Within-Page Links
Users Interleave Sites and Genres
Ten Best Intranets of 2006
Search Engines as Leeches on the Web
cost of ownership of "free" software
One Billion Internet Users
Talking-Head Video Is Boring Online
Accessibility Is Not Enough
Enterprise Usability
Incompetent Email Marketing
Intranet Portals Get Streamlined
Weblog Usability
R.I.P. WYSIWYG
Top Ten Web Design Mistakes of 2005
The Power of Default Values
Forms vs. Applications
Time Budgets for Usability Sessions
The Slow Tail: Time Lag Between Visiting and Buying
Open New Windows for PDF
Putting A/B Testing in Its Place
International Sites
Amazon: No Longer the Role Model for E-Commerce Design
Scrolling and Scrollbars
Usability: Empiricism or Ideology?
Archiving Usability Reports
Alertbox: 10 Years
Canonical Intranet Homepage
Mental Models For Search Are Getting Firmer
Formal Usability Reports vs. Quick Findings
Medical Usability
Evangelizing Usability
Low-Literacy Users
Best Intranets of 2005
Authentic Behavior in User Testing
Teenagers on the Web
Durability of Usability Guidelines
Reviving Advanced Hypertext
Situate Follow-Ups in Context
Most Hated Advertising Techniques
Undoing the Industrial Revolution
Acting on User Research
User Education Is Not the Answer to Security Problems
Newsletter Usability: Can a Professional Publisher Do Better?
Checkboxes vs. Radio Buttons
Bush vs. Kerry: Email Newsletters Rated
The Need for Web Design Standards
Preparing for the Holiday Shopping Season
Mastery, Mystery, and Misery
Informational Articles Must Ask For the Order
When Search Engines Become Answer Engines
Deceivingly Strong Information Scent Costs Sales
Card Sorting: How Many Users to Test
Beyond the Buy Button in E-Commerce
Ten Best Government Intranets
Remote Control Anarchy
Thirty Years With Computers
Guidelines for Visualizing Links
Change the Color of Visited Links
B2B Advocacy Kits
Mobile Phones are Annoying
Productivity in the Service Economy
Why Consumer Products Have Inferior User Experience
Risks of Quantitative Studies
Targeted Email Newsletters
Keep Online Surveys Short
How Big is the Difference Between Websites?
Cleaning Up Information Pollution
Top Ten Web Design Mistakes of 2003
Automated Customer Service Email and Transactional Messages
Six Sigma Quality Assurance
Homepage Design Guidelines
Ten Best Intranets of 2003
Alertbox #200
Time to Make Tech Work
Misconceptions About Usability
Mobile Devices
Information Pollution
Gateway Pages Prevent PDF Shock
PDF: Unfit for Human Consumption
Information Foraging
Diversity is Power for Specialized Sites
Usability for $200
Convincing Clients to Pay for Usability
Making Web Advertisements Work
Will Plain-Text Ads Continue to Rule?
Low-End Media for User Empowerment
Paper Prototyping
Alternative Interfaces for Accessibility
Intranet Portals
Do Productivity Increases Generate Economic Gains?
PR on Websites: Increasing Usability
Persuasive Design
Employee Directory Search
Investor Relations
Homepage Real Estate Allocation
Voice Interfaces
Recruiting Test Participants
Return on Investment
Top Ten Web-Design Mistakes of 2002
In the Future, We'll All Be Harry Potter
Flash and Web-Based Applications
Intranet Usability
Celebrating Holidays
Making Flash Usable for Users With Disabilities
Email Newsletters
Offshore Usability
10 Best Intranets of 2002
Let Users Control Font Size
Making the Physical Environment Interactive
Becoming a Usability Professional
User Empowerment and the Fun Factor
Improving Usability Guideline Compliance
Reduce Redundancy
Supporting Multiple-Location Users
Top Ten Guidelines for Homepage Usability
The End of Homemade Websites
Deferred Hypertext
Mobile Devices Will Soon Be Useful
Designing Web Ads Using Click-Through Data
Did Poor Usability Kill E-Commerce?
First Rule of Usability? Don't Listen to Users
Tagline Blues: What's the Site About?
iPhone Ringtones for download
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