Jakob Nielsen's Newsletters on Web Usability

Current Issues in Web Usability

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Jakob Nielsen

Jakob Nielsen

Nielsen Norman Group

Nielsen Norman Group

Usability 101

Usability 101

Top 10 mistakes of Web design

Top 10 mistakes of Web design

Closeness of Actions and Objects in GUI Design

Closeness of Actions and Objects in GUI Design

Progress in Usability

Progress in Usability

iPhone Apps

iPhone Apps

Testing Expert Users

Testing Expert Users

10 Best Intranets of 2010

10 Best Intranets of 2010

Anybody Can Do Usability

Anybody Can Do Usability

Short-Term Memory

Short-Term Memory

Velocity of Media Consumption: TV vs. the Web

Velocity of Media Consumption: TV vs. the Web

Agile User Experience Projects

Agile User Experience Projects

Streams, Walls, and Feeds: Distributing Content Through Social Networks and RSS

Streams, Walls, and Feeds: Distributing Content Through Social Networks and RSS

Powers of 10: Time Scales in User Experience

Powers of 10: Time Scales in User Experience

Fresh vs. Familiar: How Aggressively to Redesign

Fresh vs. Familiar: How Aggressively to Redesign

Discount Usability

Discount Usability

Social Media Outsourcing Can Be Risky

Social Media Outsourcing Can Be Risky

Card Sorting: Pushing Users Beyond Terminology Matches

Card Sorting: Pushing Users Beyond Terminology Matches

Twitter Postings: Iterative Design

Twitter Postings: Iterative Design

Customization of UIs and Products

Customization of UIs and Products

Social Networking on Intranets

Social Networking on Intranets

Mobile Usability

Mobile Usability

Building Respect for Usability Expertise

Building Respect for Usability Expertise

Stop Password Masking

Stop Password Masking

Guesses vs. Data as Basis for Design Recommendations

Guesses vs. Data as Basis for Design Recommendations

Investor Relations (IR) on Corporate Websites

Investor Relations (IR) on Corporate Websites

Top-10 Information Architecture Mistakes

Top-10 Information Architecture Mistakes

World's Best Headlines: BBC News

World's Best Headlines: BBC News

IA Task Failures Remain Costly

IA Task Failures Remain Costly

First 2 Words: A Signal for the Scanning Eye

First 2 Words: A Signal for the Scanning Eye

Donation Usability

Donation Usability

Mega Drop-Down Navigation Menus

Mega Drop-Down Navigation Menus

Kindle Content Design

Kindle Content Design

Kindle 2 Usability Review

Kindle 2 Usability Review

Write for Reuse

Write for Reuse

Mobile Web 2009 = Desktop Web 1998

Mobile Web 2009 = Desktop Web 1998

Macintosh: 25 Years

Macintosh: 25 Years

PR on Websites: Press Area Usability

PR on Websites: Press Area Usability

10 Best Intranets of 2009

10 Best Intranets of 2009

Interaction Elasticity

Interaction Elasticity

American English vs. British English for Web Content

American English vs. British English for Web Content

Agile Development Projects and Usability

Agile Development Projects and Usability

Aspects of Design Quality

Aspects of Design Quality

Transactional Email and Confirmation Messages

Transactional Email and Confirmation Messages

When to Use Which User Experience Research Methods

When to Use Which User Experience Research Methods

About Us Information on Websites

About Us Information on Websites

Store Finders and Locators

Store Finders and Locators

Site Map Usability

Site Map Usability

Application Design Showcase

Application Design Showcase

Nielsen Norman Group: The First Decade

Nielsen Norman Group: The First Decade

Weekly User Testing

Weekly User Testing

Enterprise Portals Are Popping

Enterprise Portals Are Popping

Reduce Bounce Rates

Reduce Bounce Rates

Extreme Usability

Extreme Usability

Writing Style for Print vs. Web

Writing Style for Print vs. Web

OK%26ndash;Cancel or Cancel%26ndash;OK?

OK%26ndash;Cancel or Cancel%26ndash;OK?

Link List Color on Intranets

Link List Color on Intranets

How Little Do Users Read?

How Little Do Users Read?

Right-Justified Navigation Menus Impede Scannability

Right-Justified Navigation Menus Impede Scannability

25 Years in Usability

25 Years in Usability

Four Bad Designs

Four Bad Designs

Middle-Aged Users' Declining Web Performance

Middle-Aged Users' Declining Web Performance

Bridging the Designer%26ndash;User Gap

Bridging the Designer%26ndash;User Gap

Company Name First in Microcontent?

Company Name First in Microcontent?

Top-10 Application-Design Mistakes

Top-10 Application-Design Mistakes

User Skills Improving, But Only Slightly

User Skills Improving, But Only Slightly

Usability ROI Declining

Usability ROI Declining

10 Best Intranets of 2008

10 Best Intranets of 2008

Web 2.0

Web 2.0

Intranet Information Architecture (IA)

Intranet Information Architecture (IA)

Long vs. Short Articles as Content Strategy

Long vs. Short Articles as Content Strategy

High-Cost Usability

High-Cost Usability

Generic Commands

Generic Commands

Passive Voice Is Redeemed For Web Headings

Passive Voice Is Redeemed For Web Headings

Multiple-User Simultaneous Testing

Multiple-User Simultaneous Testing

Intranet Usability Shows Huge Advances

Intranet Usability Shows Huge Advances

Blah-Blah Text

Blah-Blah Text

Tabs, Used Right

Tabs, Used Right

Fancy Formatting, Fancy Words

Fancy Formatting, Fancy Words

Banner Blindness

Banner Blindness

Feature Richness and User Engagement

Feature Richness and User Engagement

Defeated By a Dialog Box

Defeated By a Dialog Box

Write Articles, Not Blog Postings

Write Articles, Not Blog Postings

Should Designers and Developers Do Usability?

Should Designers and Developers Do Usability?

Change vs. Stability in Web Usability Guidelines

Change vs. Stability in Web Usability Guidelines

Myth of the Genius Designer

Myth of the Genius Designer

Command Links

Command Links

Location is Irrelevant for Usability Studies

Location is Irrelevant for Usability Studies

Show Numbers as Numerals

Show Numbers as Numerals

Breadcrumb Navigation Increasingly Useful

Breadcrumb Navigation Increasingly Useful

Does User Annoyance Matter?

Does User Annoyance Matter?

10 High-Profit Redesign Priorities

10 High-Profit Redesign Priorities

Life-Long Computer Skills

Life-Long Computer Skills

Government Agencies and Non-Profits

Government Agencies and Non-Profits

Wishlists, Gift Certificates, and Gift Giving

Wishlists, Gift Certificates, and Gift Giving

10 Best Intranets of 2007

10 Best Intranets of 2007

Fast, Cheap, and Good Usability Methods

Fast, Cheap, and Good Usability Methods

Usability in the Movies

Usability in the Movies

Progressive Disclosure

Progressive Disclosure

Digital Divide

Digital Divide

100 Million Websites

100 Million Websites

Productivity and Screen Size

Productivity and Screen Size

Participation Inequality: Encouraging More Users to Contribute

Participation Inequality: Encouraging More Users to Contribute

6 Ways to Fix a Confused Information Architecture

6 Ways to Fix a Confused Information Architecture

User Testing is Not Entertainment

User Testing is Not Entertainment

Use Old Words When Writing for Findability

Use Old Words When Writing for Findability

Data Visualization of Web Stats

Data Visualization of Web Stats

Screen Resolution and Page Layout

Screen Resolution and Page Layout

Traffic Log Patterns

Traffic Log Patterns

Quantitative Studies: How Many Users to Test?

Quantitative Studies: How Many Users to Test?

Email Newsletters: Surviving Inbox Congestion

Email Newsletters: Surviving Inbox Congestion

B2B Usability

B2B Usability

Variability in User Performance

Variability in User Performance

Salary Trends for Usability Professionals

Salary Trends for Usability Professionals

Corporate Usability Maturity: Stages 5-8

Corporate Usability Maturity: Stages 5-8

Corporate Usability Maturity: Stages 1-4

Corporate Usability Maturity: Stages 1-4

F-Shaped Pattern For Reading Web Content

F-Shaped Pattern For Reading Web Content

Show Prices for Common Scenarios

Show Prices for Common Scenarios

Hyped Web Stories Are Irrelevant

Hyped Web Stories Are Irrelevant

Growing a Business Website: Fix the Basics First

Growing a Business Website: Fix the Basics First

Outliers and Luck in User Performance

Outliers and Luck in User Performance

Avoid Within-Page Links

Avoid Within-Page Links

Users Interleave Sites and Genres

Users Interleave Sites and Genres

Ten Best Intranets of 2006

Ten Best Intranets of 2006

Search Engines as Leeches on the Web

Search Engines as Leeches on the Web

cost of ownership of "free" software

cost of ownership of "free" software

One Billion Internet Users

One Billion Internet Users

Talking-Head Video Is Boring Online

Talking-Head Video Is Boring Online

Accessibility Is Not Enough

Accessibility Is Not Enough

Enterprise Usability

Enterprise Usability

Incompetent Email Marketing

Incompetent Email Marketing

Intranet Portals Get Streamlined

Intranet Portals Get Streamlined

Weblog Usability

Weblog Usability

R.I.P. WYSIWYG

R.I.P. WYSIWYG

Top Ten Web Design Mistakes of 2005

Top Ten Web Design Mistakes of 2005

The Power of Default Values

The Power of Default Values

Forms vs. Applications

Forms vs. Applications

Time Budgets for Usability Sessions

Time Budgets for Usability Sessions

The Slow Tail: Time Lag Between Visiting and Buying

The Slow Tail: Time Lag Between Visiting and Buying

Open New Windows for PDF

Open New Windows for PDF

Putting A/B Testing in Its Place

Putting A/B Testing in Its Place

International Sites

International Sites

Amazon: No Longer the Role Model for E-Commerce Design

Amazon: No Longer the Role Model for E-Commerce Design

Scrolling and Scrollbars

Scrolling and Scrollbars

Usability: Empiricism or Ideology?

Usability: Empiricism or Ideology?

Archiving Usability Reports

Archiving Usability Reports

Alertbox: 10 Years

Alertbox: 10 Years

Canonical Intranet Homepage

Canonical Intranet Homepage

Mental Models For Search Are Getting Firmer

Mental Models For Search Are Getting Firmer

Formal Usability Reports vs. Quick Findings

Formal Usability Reports vs. Quick Findings

Medical Usability

Medical Usability

Evangelizing Usability

Evangelizing Usability

Low-Literacy Users

Low-Literacy Users

Best Intranets of 2005

Best Intranets of 2005

Authentic Behavior in User Testing

Authentic Behavior in User Testing

Teenagers on the Web

Teenagers on the Web

Durability of Usability Guidelines

Durability of Usability Guidelines

Reviving Advanced Hypertext

Reviving Advanced Hypertext

Situate Follow-Ups in Context

Situate Follow-Ups in Context

Most Hated Advertising Techniques

Most Hated Advertising Techniques

Undoing the Industrial Revolution

Undoing the Industrial Revolution

Acting on User Research

Acting on User Research

User Education Is Not the Answer to Security Problems

User Education Is Not the Answer to Security Problems

Newsletter Usability: Can a Professional Publisher Do Better?

Newsletter Usability: Can a Professional Publisher Do Better?

Checkboxes vs. Radio Buttons

Checkboxes vs. Radio Buttons

Bush vs. Kerry: Email Newsletters Rated

Bush vs. Kerry: Email Newsletters Rated

The Need for Web Design Standards

The Need for Web Design Standards

Preparing for the Holiday Shopping Season

Preparing for the Holiday Shopping Season

Mastery, Mystery, and Misery

Mastery, Mystery, and Misery

Informational Articles Must Ask For the Order

Informational Articles Must Ask For the Order

When Search Engines Become Answer Engines

When Search Engines Become Answer Engines

Deceivingly Strong Information Scent Costs Sales

Deceivingly Strong Information Scent Costs Sales

Card Sorting: How Many Users to Test

Card Sorting: How Many Users to Test

Beyond the Buy Button in E-Commerce

Beyond the Buy Button in E-Commerce

Ten Best Government Intranets

Ten Best Government Intranets

Remote Control Anarchy

Remote Control Anarchy

Thirty Years With Computers

Thirty Years With Computers

Guidelines for Visualizing Links

Guidelines for Visualizing Links

Change the Color of Visited Links

Change the Color of Visited Links

B2B Advocacy Kits

B2B Advocacy Kits

Mobile Phones are Annoying

Mobile Phones are Annoying

Productivity in the Service Economy

Productivity in the Service Economy

Why Consumer Products Have Inferior User Experience

Why Consumer Products Have Inferior User Experience

Risks of Quantitative Studies

Risks of Quantitative Studies

Targeted Email Newsletters

Targeted Email Newsletters

Keep Online Surveys Short

Keep Online Surveys Short

How Big is the Difference Between Websites?

How Big is the Difference Between Websites?

Cleaning Up Information Pollution

Cleaning Up Information Pollution

Top Ten Web Design Mistakes of 2003

Top Ten Web Design Mistakes of 2003

Six Sigma Quality Assurance

Six Sigma Quality Assurance

Homepage Design Guidelines

Homepage Design Guidelines

Ten Best Intranets of 2003

Ten Best Intranets of 2003

Alertbox #200

Alertbox #200

Time to Make Tech Work

Time to Make Tech Work

Misconceptions About Usability

Misconceptions About Usability

Mobile Devices

Mobile Devices

Information Pollution

Information Pollution

Gateway Pages Prevent PDF Shock

Gateway Pages Prevent PDF Shock

PDF: Unfit for Human Consumption

PDF: Unfit for Human Consumption

Information Foraging

Information Foraging

Diversity is Power for Specialized Sites

Diversity is Power for Specialized Sites

Usability for $200

Usability for $200

Convincing Clients to Pay for Usability

Convincing Clients to Pay for Usability

Making Web Advertisements Work

Making Web Advertisements Work

Will Plain-Text Ads Continue to Rule?

Will Plain-Text Ads Continue to Rule?

Low-End Media for User Empowerment

Low-End Media for User Empowerment

Paper Prototyping

Paper Prototyping

Alternative Interfaces for Accessibility

Alternative Interfaces for Accessibility

Intranet Portals

Intranet Portals

Do Productivity Increases Generate Economic Gains?

Do Productivity Increases Generate Economic Gains?

PR on Websites: Increasing Usability

PR on Websites: Increasing Usability

Persuasive Design

Persuasive Design

Employee Directory Search

Employee Directory Search

Homepage Real Estate Allocation

Homepage Real Estate Allocation

Voice Interfaces

Voice Interfaces

Recruiting Test Participants

Recruiting Test Participants

Return on Investment

Return on Investment

Top Ten Web-Design Mistakes of 2002

Top Ten Web-Design Mistakes of 2002

In the Future, We'll All Be Harry Potter

In the Future, We'll All Be Harry Potter

Flash and Web-Based Applications

Flash and Web-Based Applications

Intranet Usability

Intranet Usability

Celebrating Holidays

Celebrating Holidays

Making Flash Usable for Users With Disabilities

Making Flash Usable for Users With Disabilities

Email Newsletters

Email Newsletters

Offshore Usability

Offshore Usability

10 Best Intranets of 2002

10 Best Intranets of 2002

Let Users Control Font Size

Let Users Control Font Size

Making the Physical Environment Interactive

Making the Physical Environment Interactive

Becoming a Usability Professional

Becoming a Usability Professional

User Empowerment and the Fun Factor

User Empowerment and the Fun Factor

Improving Usability Guideline Compliance

Improving Usability Guideline Compliance

Reduce Redundancy

Reduce Redundancy

Supporting Multiple-Location Users

Supporting Multiple-Location Users

Top Ten Guidelines for Homepage Usability

Top Ten Guidelines for Homepage Usability

The End of Homemade Websites

The End of Homemade Websites

Deferred Hypertext

Deferred Hypertext

Mobile Devices Will Soon Be Useful

Mobile Devices Will Soon Be Useful

Designing Web Ads Using Click-Through Data

Designing Web Ads Using Click-Through Data

Did Poor Usability Kill E-Commerce?

Did Poor Usability Kill E-Commerce?

First Rule of Usability? Don't Listen to Users

First Rule of Usability? Don't Listen to Users

Tagline Blues: What's the Site About?

Tagline Blues: What's the Site About?

German translation of Alertbox

German translation of Alertbox

Japanese translation of Alertbox

Japanese translation of Alertbox

Copyright

Copyright