Machine Learning In Warranty Management

Warranty management is a critical function in ensuring customer satisfaction and loyalty. However, traditional approaches can be time-consuming and resource-intensive. That's where Machine Learning comes in – a powerful technology that can help improve warranty claims processing.

Benefits of Machine Learning in Warranty Management

A Case Study: IBM's Machine Learning in Warranty Management

IBM explored the use of Machine Learning to improve warranty claims processing. The company implemented a predictive analytics model that analyzed data from various sources, including customer feedback, usage patterns, and maintenance records.

Credits

Source: https://community.ibm.com/community/user/blogs/stephen-crenshaw/2021/08/28/machine-learning-in-warranty-management