Jakob Nielsen's Newsletters on Web Usability

Current Issues in Web Usability

Jakob Nielsen's Newsletters on Web Usability

Current Issues in Web Usability

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10 Usability Heuristics for User Interface Design

10 Usability Heuristics for User Interface Design

When to Use Which User-Experience Research Methods

When to Use Which User-Experience Research Methods

Empathy Mapping: The First Step in Design Thinking

Empathy Mapping: The First Step in Design Thinking

Service Blueprints: Definition

Service Blueprints: Definition

Between-Subjects vs. Within-Subjects Study Design

Between-Subjects vs. Within-Subjects Study Design

Usability 101: Introduction to Usability

Usability 101: Introduction to Usability

UX Research Cheat Sheet

UX Research Cheat Sheet

UX Mapping Methods Compared: A Cheat Sheet

UX Mapping Methods Compared: A Cheat Sheet

Journey Mapping 101

Journey Mapping 101

Why You Only Need to Test with 5 Users

Why You Only Need to Test with 5 Users

Bruce Tognazzini

Bruce Tognazzini

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Don Norman

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Jakob Nielsen

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Therese Fessenden

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Aurora Harley

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Kate Kaplan

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Rachel Krause

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Feifei Liu

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Hoa Loranger

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Kate Moran

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Maria Rosala

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Katie Sherwin

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Kathryn Whitenton

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Slow UI: Pace Interaction to Increase Understanding

Slow UI: Pace Interaction to Increase Understanding

Good Abandonment on Search Results Pages

Good Abandonment on Search Results Pages

Remote UX Work: Guidelines and Resources

Remote UX Work: Guidelines and Resources

7 Ways to Analyze a Customer-Journey Map

7 Ways to Analyze a Customer-Journey Map

Service Blueprinting: Fails and Fixes

Service Blueprinting: Fails and Fixes

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When and How to Create Customer Journey Maps

When and How to Create Customer Journey Maps

Top 10 Application-Design Mistakes

Top 10 Application-Design Mistakes

Open-Ended vs. Closed-Ended Questions in User Research

Open-Ended vs. Closed-Ended Questions in User Research

Design Thinking 101

Design Thinking 101

F-Shaped Pattern of Reading on the Web: Misunderstood, But Still Relevant (Even on Mobile)

F-Shaped Pattern of Reading on the Web: Misunderstood, But Still Relevant (Even on Mobile)

10 Best Intranets of 2020: What Makes Them Great

10 Best Intranets of 2020: What Makes Them Great

User Interviews: How, When, and Why to Conduct Them

User Interviews: How, When, and Why to Conduct Them

Comparison Tables for Products, Services, and Features

Comparison Tables for Products, Services, and Features

Memory Recognition and Recall in User Interfaces

Memory Recognition and Recall in User Interfaces

User-Experience Quiz: 2019 UX Year in Review

User-Experience Quiz: 2019 UX Year in Review

Animated GIFs in Email Are Worse Than Static Emails

Animated GIFs in Email Are Worse Than Static Emails

The Discovery Phase in UX Projects

The Discovery Phase in UX Projects

Mobile Tutorials: Wasted Effort or Efficiency Boost?

Mobile Tutorials: Wasted Effort or Efficiency Boost?

Tools for Remote UX Workshops

Tools for Remote UX Workshops

Foundational UX Workshop Activities

Foundational UX Workshop Activities

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Why NN/g?

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