A recent announcement by Fix It Right Plumbing Melbourne has sparked interest in its customers. The company recently unveiled its 'fixed right first time' guarantee, which promises to deliver quality workmanship and satisfaction for all customers.
The guarantee applies to any plumbing services provided by the company, including emergency repairs and routine maintenance. To be eligible, a customer must provide proof of a previous service with Fix It Right Plumbing Melbourne within 30 days before scheduling an appointment under the 'fixed right first time' guarantee.
According to the statement, the company's team will assess the work and ensure it meets their standards. In cases where the work does not meet expectations, the customer can claim a refund or receive a complimentary service within a specified timeframe.
The 'fixed right first time' guarantee is valid for a period of one year from the date of service. During this time, Fix It Right Plumbing Melbourne will repair or replace any defective parts within 24 hours after receiving a claim.
- For emergency repairs, customers can request an immediate call-out service and receive priority attention.
- For routine maintenance, customers can schedule appointments up to six months in advance for scheduled work or one month for unexpected issues.