Introduction
Panicked customers were left wondering if Fix-it Right Plumbing, a small plumbing service based in Melbourne, would remain open despite the outbreak of COVID-19 cases in Victoria.
CBS Response to the Outbreak
According to reports, the Victorian Civil and Administrative Tribunal (VCAT) issued an order requiring Fix-it Right Plumbing to close its doors until further notice due to the COVID-19 outbreak.
Business Continuity Measures
However, the company has since taken steps to ensure continuity of service. The plumbing service will be operating in a "wait and see" mode until further notice, with customers advised to call ahead before visiting.
Customer Reaction
"I was really worried about getting my pipes fixed during the lockdown, but Fix-it Right Plumbing's customer service team kept me informed and flexible," said one satisfied customer. 'They're doing their best to accommodate customers while also prioritizing public health.
