Fix-it Right Plumbing Remains Open As Victoria Experiences Another Covid19 Wave Of Cases
According to recent reports, the City of Melbourne's water services provider, Veolia Water Australia, has confirmed that their plumbing maintenance operations remain open despite experiencing another wave of COVID-19 cases in the region.
The company's spokesperson, Sarah Jenkins, stated that while they have implemented enhanced health and safety protocols to prevent the spread of the virus, they cannot guarantee complete protection for all customers.
"We take the health and well-being of our customers very seriously, and we are doing everything possible to minimize any potential risks," she explained in a statement. "However, we also recognize that there is no substitute for common sense and social distancing."
Customers who have contacted Veolia Water Australia to report issues with their water service can still access essential services, including online billing, customer support, and emergency repairs.
Residents are advised to remain vigilant and take necessary precautions to prevent the spread of COVID-19. This includes wearing masks in public, washing hands frequently, and following local government guidelines for social distancing.
For those with pre-existing health conditions or concerns, Veolia Water Australia has established dedicated phone lines and online support resources for assistance.
"We understand the impact of COVID-19 on our customers' lives, and we are committed to providing support and resources to help them navigate this challenging time," said Jenkins. "Please do not hesitate to reach out if you require assistance."
Customers who have experienced water service disruptions in the past can contact Veolia Water Australia's dedicated customer care team for guidance and support.