The EZproxy Error
An EZproxy error typically occurs when an institution's EZproxy service is unable to authenticate the user or retrieve the required publication materials. This can be due to various reasons such as incorrect username and password, expired credentials, or network connectivity issues.
Resolving the EZproxy Error
To resolve an EZproxy error, you can try the following steps:
- Check your login credentials: Ensure that your username and password are correct. Try using a different account or clearing your browser cache.
- Verify network connectivity: Check if your internet connection is stable and working properly. You can try connecting to the internet via a different method, such as using a mobile device or a wired Ethernet connection.
- Clear browser cache and cookies: Clearing your browser's cache and cookies can help resolve any issues related to outdated data or incorrect authentication attempts.