Ezproxy Error

If you're experiencing an error when using EZproxy, it's essential to understand what's causing it. In this article, we'll explore the possible setup issues related to sterilization and accessibility.

Common Error Codes

Ezproxy may display one of the following error codes when encountering a setup issue with library materials:

• 400 Internal Server Error: This error code typically occurs when EZproxy is unable to connect to the server. Check your internet connection and ensure that the EZproxy client software is up-to-date.
• 401 Unauthorized: If you're trying to access a restricted resource, this error code may indicate that your login credentials are incorrect or that you don't have permission to access the material. Verify that your account information is correct and that you've entered the correct password.
• 403 Forbidden: This error code can occur when EZproxy detects that you're accessing a restricted resource without proper authorization. Check if you're logged in correctly and ensure that the library materials are not being deleted or moved.

Sterilization and Accessibility Considerations

Ezproxy may flag library materials as sterilized if they contain hazardous materials. However, it's essential to understand that this designation does not necessarily mean the material is contaminated or unsafe for use. If you're concerned about the safety of a specific item, please contact the library staff or consult with a qualified professional.

For accessibility-related issues, EZproxy may flag materials as inaccessible if they don't meet certain standards (e.g., ADA compliance). Again, ensure that the material meets these standards before attempting to access it. Consult with library staff if you're unsure about any aspect of a material's accessibility.

What to Do Next

If you've encountered an error message indicating a setup issue related to sterilization or accessibility, follow these steps:

• Check your internet connection and ensure that the EZproxy client software is up-to-date.
• Contact library staff or consult with a qualified professional if you're unsure about any aspect of a material's safety or accessibility.
• Verify that your login credentials are correct and that you've entered the correct password.

Remember to always follow proper handling and disposal procedures for library materials, regardless of whether an error message indicates a setup issue. By taking these steps, you can help ensure the safe and efficient use of your library resources.

Reference Link

Ezproxy Error