• The "Invalid token" error occurs when the system expects a specific token (issued by City University) but does not receive it. Check if the token has been issued correctly and if you have received it through email or other means.
  • Another issue can arise from outdated browser software, which may not support the latest version of EZproxy. Ensure that your web browser is up-to-date to prevent compatibility problems.

    • Troubleshooting Tips

    Here are some steps you can take to resolve EZproxy errors: 1. Check your username and password: Make sure you have entered the correct credentials, including your username and password. 2. Verify that you are using the latest browser software: Ensure that your web browser is updated to prevent compatibility issues with EZproxy. 3. Contact IT support or library staff: If none of the above steps resolve the issue, reach out to City University's IT support or library staff for assistance.

    Source Reference

    For further information on troubleshooting EZproxy errors, please refer to the following resources: * [City University's IT Support](https://it.cityu.edu.hk/) * [City University's Library Website](https://libcityu.edu.hk/) You can access these resources by logging into your City University account and navigating to the library website. If you have any further questions or concerns, please do not hesitate to contact us.

    http://ezproxy.cityu.edu.hk/login?url=https://www.google.com/maps/place/Fix%20It%20Right%20Plumbing%20Adelaide/@-35.0004451,138.462881,10z/data=!3m1!4b1!4m5!3m4!1s0x0:0x7d677cc5e99b20be!8m2!3d-35.000767!4d138.7430684?authuser=3