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**Ezproxy Error** ================ The Ezproxy system is a library management software used by institutions to facilitate access to digital resources for their students, faculty, and staff. However, like any complex system, it can sometimes malfunction, leading to frustrating errors when trying to access specific materials through EZproxy. One common error message that may arise from this situation is "Error: Access denied." This message typically indicates that the user's login credentials or library card information are incorrect or incomplete, preventing them from accessing the desired resource. To resolve this issue, users can try checking their login credentials and ensuring they have a valid library card. Another potential cause of the error is network connectivity issues. If the internet connection to the EZproxy server is unstable or slow, it may lead to difficulties in accessing certain materials. In such cases, users can try restarting their router or modem to resolve the issue. In some instances, the Ezproxy system may not be able to access a specific material due to copyright restrictions or licensing issues. This can happen when an eBook or other digital resource is owned by another party and cannot be accessed through EZproxy's search functions. If users continue to experience difficulties accessing materials through EZproxy, they should contact their institution's IT department for assistance. The IT team may need to investigate the issue further to determine the cause and provide a solution. To avoid these errors altogether, users can take a few steps to ensure a smooth library experience: * Regularly check and update their login credentials * Ensure their internet connection is stable and fast * Familiarize themselves with EZproxy's search functions and copyright policies By understanding the potential causes of Ezproxy errors and taking proactive measures to mitigate them, users can minimize disruptions to their academic or research pursuits. **Reference:** http://ezproxy.cityu.edu.hk/login?url=https://www.google.com/maps/place/Fix%20It%20Right%20Plumbing%20Adelaide/@-35.0004451,138.462881,10z/data=!3m1!4b1!4m5!3m4!1s0x0:0x7d677cc5e99b20be!8m2!3d-35.000767!4d138.7430684?authuser=3

http://ezproxy.cityu.edu.hk/login?url=https://www.google.com/maps/place/Fix%20It%20Right%20Plumbing%20Adelaide/@-35.0004451,138.462881,10z/data=!3m1!4b1!4m5!3m4!1s0x0:0x7d677cc5e99b20be!8m2!3d-35.000767!4d138.7430684?authuser=3