Ezproxy Error

Unfortunately, it seems that you are encountering an error while trying to access library materials through EZproxy. Please check the following steps: 1. Ensure that your browser is compatible with the university's web application. 2. Check if your login credentials are correct and up-to-date. 3. If you have any issues, try clearing your cache and refreshing the page. If none of these solutions work, please contact our support team for assistance.

Check EZproxy Settings

To resolve this issue, follow these steps: 1. Log in to your university account on the web application. 2. Go to the "EZproxy" section and select "Settings". 3. Check if the proxy server settings are correct and up-to-date. If you are still experiencing issues, please contact our support team for further assistance.

Contact Support

If none of the above solutions work, it may be necessary to contact our support team. They will be able to provide additional guidance and assistance to help you resolve the issue. Please visit our support page for more information: https://support.cityu.edu.hk