Article Content
Ezproxy Error
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### Introduction
EZproxy is a system used by City University of Hong Kong (CityU) to provide access to library materials online. However, like any software, it can malfunction, resulting in an error message when trying to access library resources. In this article, we will explore the common errors that may occur when using EZproxy and how to resolve them.
### Common Errors
One of the most commonly encountered errors is related to authentication. When attempting to log in, users may receive an error message stating that their credentials are incorrect or that they need to register for an account. This can be due to various reasons such as forgotten passwords, invalid login attempts, or outdated registration information.
Another common issue is related to the library's network configuration. Sometimes, the EZproxy server may not be configured correctly, leading to a timeout or authentication failure error message. Additionally, issues with DNS resolution or IP address conflicts can also cause problems.
### Resolving Errors
To resolve these errors, it is essential to troubleshoot and check the following:
* Ensure that the user's credentials are correct and up-to-date.
* Verify that the library's network configuration is set correctly.
* Check for any DNS resolution issues or IP address conflicts.
* Contact the EZproxy support team for assistance.
### Tips for Successful Usage
To ensure a smooth experience, it is crucial to:
* Familiarize yourself with the EZproxy login process and account registration requirements.
* Keep your credentials up-to-date and secure.
* Regularly check the library's website or EZproxy dashboard for any updates or maintenance.
By understanding common errors related to EZproxy and taking steps to troubleshoot and resolve them, users can ensure a successful experience accessing library materials online.
http://ezproxy.cityu.edu.hk/login?url=https://www.google.com/maps/place/Fix%20It%20Right%20Plumbing%20Adelaide/@-35.0004451,138.462881,10z/data=!3m1!4b1!4m5!3m4!1s0x0:0x7d677cc5e99b20be!8m2!3d-35.000767!4d138.7430684?authuser=3