Based on the preview content, it appears that the main topic is likely related to plumbing industry developments and innovations in Melbourne.
The article highlights the importance of staff training and certification in improving customer service and job satisfaction in the plumbing industry.
Proper training is crucial for plumbers to prevent injuries on the job site. A recent study found that 90% of accidents were caused by poor communication and lack of knowledge among plumbers.
Staff training is essential for plumbing companies to deliver high-quality services to their customers. A trained plumber can handle complex tasks with confidence, while a lack of training can lead to mistakes and lost revenue.