Home Warranty: 6 Reasons Companies Deny Your Home Warranty Claim
A home warranty is a protection plan that covers repairs and replacements for certain systems and appliances in your home. It's an added layer of security against costly unexpected expenses, but it's not foolproof. Here are six common reasons why companies might deny your claim:
- Insufficient documentation: Sometimes, the repair shop may not have provided all the required documentation, such as a written estimate or proof of purchase.
- Lack of communication: Poor communication between you and the repair technician can lead to delays in processing your claim. Companies might deny claims if they feel that the process was rushed or incomplete.
- No warranty on minor issues: Some home warranties only cover major repairs, leaving minor issues like squeaky doors or creaky floorboards out of coverage. This can be frustrating for homeowners who experience these problems regularly.
- Repair shop not qualified: Companies might deny claims if the repair shop is not properly trained or certified to work on your specific type of appliance or system. For example, a home warranty may cover repairs for heating systems but not air conditioning units.
- Failure to honor warranty terms: In some cases, companies might deny claims due to failure to follow their own warranty terms and conditions. This can be frustrating for homeowners who have been waiting months or even years for a repair to be completed.
- No notice period: Companies may deny claims if they don't provide adequate notice before closing the claim process. This can lead to frustration and wasted time for both you and the company.
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