Understand Your Contract
Your auto warranty contract outlines the coverage and limitations for your vehicle. Read it carefully to understand what's covered and what's not.
- Check the expiration date of your warranty and ensure it matches the date on your vehicle's maintenance records.
- Know the types of repairs included in your warranty, such as oil changes, tire rotations, and brake pad replacements.
Know Your Rights
You have the right to dispute or reject any repair work done under your warranty. Here are some steps you can take:
- Contact the dealership or manufacturer as soon as possible if you're not satisfied with a repair.
- Document all correspondence, including dates, times, and details of conversations.
- Consider seeking advice from a consumer protection agency or an auto warranty lawyer.
Be Careful with Dealerships
Differentiate between reputable and unscrupulous dealerships. Here are some red flags to watch out for:
- A high-pressure sales tactic, such as a "limited-time offer" or "warranty that's too good to be true."
- A dealership that won't provide clear and detailed information about the warranty or repairs.
- A price that seems too low for what you're getting.
Read and Understand Your Warranty
Your warranty is a binding contract. Read it carefully to understand your responsibilities and limitations as a vehicle owner.
- Avoid making promises you can't keep, such as "I'll fix this repair myself."
- Don't assume that your warranty covers maintenance or repairs that aren't related to the original equipment manufacturer (OEM).